We’re introducing some of the most requested features that give you more control, flexibility, and peace of mind when communicating in Loop.
⏪ Undo Send
Made a mistake or hit send too soon? You now have a brief window to undo sending an email — giving you a chance to catch errors before they go out.
⏰ Schedule Send
Write now, send later. You can now schedule emails to be sent at the exact time that works best — for you or your recipients.
All your scheduled emails can be found in the Drafts view.
✍️ Multiple Drafts Support
Work on multiple messages at once without losing progress. Whether you’re handling different conversations or switching tasks, your drafts stay right where you left them.
⬅️ Need to roll back?
If you have any issues with this version, you can download the previous one here —
but not before you let us know what the issues are 😉
- Windows: Loop-Email-Setup-7.5.15.exe
- Mac (Intel): Loop-Email-7.5.15.dmg
- Mac (Apple Silicon): Loop-Email-7.5.15-arm64.dmg
Undo Send
Schedule Send
Multiple Drafts Support
Big things are happening in this update! We’ve completely reimagined some core features to make your experience smoother, faster, and more intuitive.
Unread vs. Item Count
Brand-New Composer Experience
Smarter Contact Suggestions
We’re thrilled to share the latest updates to Loop Email! Here’s what’s new:
Spam/Junk Folder Support: Access and manage emails in your spam/junk folders.
Reply in a New Conversation: Start a fresh conversation when replying, perfect for splitting topics or engaging new participants.
Send Email as Attachment: Easily attach emails when composing a new message.
Copy Email as Attachment: Quickly copy and reuse emails as attachments.
Recipient List Check: Improved validations before sending emails for fewer mistakes.
Enhanced performance with our updated XSS library for faster operations
We are excited to announce the latest updates to Loop Email! Our team has worked tirelessly to bring you new features, enhancements, and bug fixes to improve your frontline collaboration experience. Here’s what’s new:
Support for Translating Emails: Effortlessly translate emails to communicate across languages. Click on the action button (archive) dropdown.
AI Writing Assistance (BETA): Get smart suggestions for writing and replying to emails. Currently available by invitation only. Email support@intheloop.io to join.
Improved Stability: Various refinements for a smoother, more reliable experience.
Optimized Email Rendering: Enhanced email display quality.
We’ve Been Listening!
At intheloop.io, your experience is our top priority. We’ve heard your feedback loud and clear, and we’ve
been hard at work to address the issues you’ve reported. From fine-tuning the Loop Inbox to making it
easier to manage attachments and drafts, we’ve put in the effort to ensure a smoother, more personalized
experience. Below are the latest improvements and fixes we’ve rolled out, all thanks to your valuable
input.
Loop Inbox: Now Tailored to You!
We listened to your feedback and revamped the Loop Inbox to be more private and personalized. Now,
when you triage a conversation, it won’t affect how others see their Loop Inbox, and vice-versa. The
migration to the new inbox may take up to a week. During this time, nothing will change for you, and you
can continue using the Loop Inbox as usual. The new behavior will be fully in place by the end of the
migration period.
Mentioning someone when replying to email
You can now easily mention someone in your email by typing @name. This automatically adds them to
the “To” field.
Conversation Updates Notification
Stay informed about conversation updates while replying, ensuring you have all the information needed to
provide the best response.
Quickly Find Any Attachment
Every attachment in a conversation is now just two clicks away using the “View Attachments” option
under the action button.
Personalize Your Attachments Experience!
Whether you prefer your attachments at the top, the bottom, with previews, or without, you can now
personalize exactly where and how you see them in your conversations. Head over to the new
Conversations tab under settings to set your preferences.
Drafts All in One Place
Finally, all your drafts—yes, even those pesky draft replies—are neatly organized in the dedicated Drafts
folder for easy access.
Smoother Conversation Reading
We’ve sped up the loading of email threads and minimized system message clutter. Plus, conversations
should now open right where you expect them to, making your reading experience smoother than ever.
More Conversation Options
Dive into the new settings section to tweak your conversation experience. You can now ensure the full
email history is always shown when replying to an email (don’t worry, quick reply is still the same). Plus,
you can jump straight to the newest unread message instead of the oldest.
More Formatting Options Than Ever
We’ve added a format painter and made it easier than ever to edit tables. Your emails just got a style
upgrade!
Stay Notified, Always
Never miss a beat—now you can opt to receive notifications on your desktop even when you’re working
within the app. Check out the notifications preferences to stay in the loop!
Bug Fixes Galore
We’ve squashed some bugs to improve how you view, save, and send attachments, how your settings
were being managed, and several display issues that were causing you headaches when reading emails.
Happy looping! 🎉 If you need further assistance or want to leave feedback, feel free to get in contact!
Mentioning someone when replying to email
Conversation Updates Notification
Quickly Find Any Attachment
Personalize Your Attachments Experience
Drafts All in One Place
Smoother Conversation Reading
More Conversation Options
More Formatting Options Than Ever
Stay Notified, Always
We are excited to announce the latest updates to Loop Email! Our team has worked tirelessly to bring you new features, enhancements, and bug fixes to improve your email collaboration experience.
We hope these updates enhance your Loop Email experience. Thank you for your continued support and feedback.
Easily forward emails as attachments, streamlining your communication and information sharing
You can now copy links to conversations for easy sharing and access
Simplified follow/unfollow functionality for team groups and chats
Contacts now open on the right side, making it easier to manage your conversations
Enhanced Calendar Interface
Improved functionality for pasting images into emails and chats
Enhanced the draft view for a better drafting experience
The 'R' shortcut for replying to emails has been fixed and optimized
Fixed the blinking and slow loading of attachments
Fixed an issue where updating the chat would break its position
Modified the inbox behavior for both private and shared inboxes to ensure a consistent experience
This week's update brings important performance improvements and bug fixes.
Your Loop team.
Fresh new emojis to choose from
Added agenda reminders
Introducing Loop v7.0.9: A Milestone in Performance and User Experience!
We're excited about this breakthrough release and eagerly await your feedback.
Thank you for being with Loop. For more information, visit our website or refer to our documentation.
Best regards,
The Loop Team
Peak Performance: This update marks a significant leap in Loop's performance, ensuring a more responsive and efficient workflow.
Enhanced Stability: Major improvements in system stability, offering a more robust experience
RSVP and Agenda Management: Enhanced features for easy RSVP initiation and Agenda viewing, simplifying meeting preparations.
Customizable Email Positioning: Choose to start from either the last unread or first email, for a more personalized navigation
Grammarly Support Update: Discontinued due to Grammarly SDK Deprecation https://developer.grammarly.com/sdk-deprecation.
Introducing Loop Email 7: Unleashing Productivity at Your Fingertips!
We are excited to introduce Loop Email 7 designed to improve your daily workflows. The team has worked tirelessly to introduce the following changes:
📬 Support for multiple private accounts 📬
Seamlessly add and manage multiple private accounts within your workspace. No more juggling logins, switching profiles or missing important private emails. Stay connected and in control effortlessly.
IMPORTANT: Your existing private account needs to be reconnected. Check our how to add a private inbox video to learn more.
📂 Improved folder management 📂
Customize and organize your private and shared inboxes with ease. Add, delete, and edit folders to match your workflow, ensuring a clutter-free workspace and improved collaboration.
Check our working with folders video to learn more.
🎇 The first two helper add-ons 🎇
Discover our new helper pane. We are initially shipping two helpers - Contacts and Insights, but more are on the way. Expect a calendar helper add-on soon.
Check our working with helpers video to learn more.
For any questions or assistance reach out via loopbot@intheloop.io or book a call at https://calendly.com/loop-email/demo.
Your Loobot team.
Improved folder management
Support for multiple private accounts
We're thrilled to announce our latest release, version 6.23.21! This update includes faster syncing, improved navigation, and new features that give your team more control over their workday. We've included over 50 small enhancements and bug fixes to improve your experience. We're also inviting you to join our early access program for our upcoming 7.0 release. Just send a chat message to Loopbot to get started. Thanks for choosing our service!
Fastest app ever 🙂
Improved agenda view
Improved fetching chat comments
Improved chat card view when changing between offline/online
Improved badgecount/list request logic
Improved automatically mark as read
Favorites are now opened by default
Improved batch actions speed
📝 Added Gramarly integration
📆 Added shift support
Added support for personal inbox
Added last comment to Conversation
Added out-of-office reponder
Added active conversation history sync
Fixed spinner in personal inbox
Fixed follow-up sync
Fixed marking items as read
Fixed file list view
Fixed watchdog service when PC comes from sleep
Fixed Unarchive & Undelete batch actions
Fixed broken reports drill in
Fixed opening draft card
Added integrations
Fixed Reply-To to work in all cases
Fixed downloading files with same name
Fixed stuck conversation/action
Fixed missing arrows on previewer
Improved badge count networking
Added sticky light background mode
Added "oldest first" filter
Added workspace rules to settings
Fixed channel filter
Fixed collision detection
Fixed copying email address
Fixed copy paste
Fixed notification service
Fixed copying html bodies in dark mode
Fixed signature's background in dark mode
Fixed toggling white background in dark mode
Fixed sending new comment before draft is created
Whenever you step away from Loop - go for lunch, take a week off or just focus on a task for a few productive hours - you can now set your status to manage your coworkers’ and customers' expectations. Loop offers a few default choices, including 📆 in a meeting, 🤒out sick or 🌴 on vacation, and your Loop admin has the option to manage these defaults in the settings page (and set your status if you call in sick). You will also see a few important options available with every status. Select "out of office" if you wish to send your customers an out-of-office reply when they try to contact you via email. Enable "not available for assignments ". if you are not welcoming new assignments - the automation engine will stop assigning emails to you immediately. Your co-workers however will still be able to assign you an email but will be clearly notified about your wish. Of course, you can create your own custom status that says exactly what you want your team to know. How to start -> just click on your avatar - top right.
📝 Improved handling of badge counts
🌚 Improved behavior of the sidebar
📆 Added the ability to set user statuses
Fixed a number of issues involving badge counts (still working on a few)
Fixed an issue where some users could not see the spam folder in their shared inbox
Fixed an issue where some users would not get web notifications
Fixed an issue where users would not be able to copy and paste from MS Word.
Fixed an issue where the app would crash if a user tried adding a gif to chat
Fixed an issue where printing an email was not working
Fixed an issue where marking an email as read would fail
Fixed an issue where downloading an email failed for some users
We have spent the last few months working hard on delivering a better experience in daily workflows. At the heart of this was our effort to speed up the app and reduce its memory footprint. This update has some of these improvements incorporated but we will continue to provide incremental improvements throughout this year.
Better overall performance - should help everyone get things done faster
Improved filtering - use the date option to filter out emails from a specific period
Improved triaging - you will now keep your position in the list when replying
Drill in reports - click on a data point in your report to see the relevant emails
Private tagging - easily categorize emails with your private tags
Sent folder - see emails sent out from any shared inbox
We fixed ghost drafts appearing when sending emails
We fixed an issue where chatting become very, very slow
We fixed an issue where the app would crash when starting a chat
We fixed an issue where shared canned responses were mistakenly saved as private
We fixed an issue where the app crashed when opening a very long email
We fixed an issue where the app crashed if switching accounts
We fixed an issue where you would mistakenly loose access to a shared inbox
We fixed an issue where users would not be able to mark emails as read
We fixed a number of small HTML rendering improvements
We fixed a number of crashes reported by our users
For this release we’ve focused on improving our security even more 🔒, improving the triaging experience and fixing many of the issues that were flagged by our community.
Improved email loading speed
Resolving an email now moves you to the next email for quicker triaging
Better support for dark mode
New email composer design with collapsible CC and BCC fields so that you have more space for the email body
When you set up an inbox, you can now clearly see if the history sync is in progress
Fixed bug that sometimes showed an empty inbox while emails were loading
Fixed problem that prevented users from batch assign multiple emails
Fixed text background color not working in email composer
Fixed rendering issues for complex HTML formatted emails
Fixed bug that prevented some results from being displayed when searching by email address
Today's release is all about enhancing your experience within Loop and tidying up some bugs.
We fixed an issue where older email history wouldn't show
We fixed an issue where users would not see team chats
This month we have been working hard to deliver fixes to a few important issues that had been surfaced by our community.
We improved how Loop handles large html content.
We now show all tags in the assigned and starred section of the app
Where users would not see team chats
Where sent mails where stuck in your personal inbox
Unread chats would not be correctly reflected in the sidebar
Reading an email exchange would not show the full history
We are kicking off this month with an extensive update with some great new actions making shared inbox management that much easier
We have added a setting to show/hide sent emails in loop inbox
We have added a setting to define private triaging behaviour - no need for double actions
You now have the ability to show email in wide screen reading mode
We have made some minor changes to basic activities which will make for a smoother performance and experiences you navigate Loop
We fixed an issue where user was moved to the beginning of the email list when resolving an email
We fixed an issue where in special cases an email would not appear in a shared inbox
We fixed an issue where not all email exchanges were shown on conversation trail
This week we have released a fix to allow users to send emails from their shared inboxes without the need to sync their personal emails. This fix will allow users to make the choice whether to have all of their emails in Loop, or focus on their shared inboxes only. At Loop we are always looking at ways to support our customers in any way they choose to use us.
Sync/Remove Sync on your account
Today’s release includes a very exciting development to help you manage your inbox effectively using Loop. We have also been tidying up some bugs for a smoother experience
Loop Snooze - allows you to “snooze” emails which you can’t action straight away.
Selecting (clicking) on Loop Inbox in sidebar should always switch to Loop Inbox
Multiple drafts created after sending email
Paste without formatting not working
Today’s release includes a number of very exciting changes that we’ve developed to help you operate smarter and faster with Loop.
Loop Inbox - A brand new unified view that you control with subscriptions (automatic and manual)
Subscribe and Mute - Apply subscribe on a shared inbox thread or channel to see the updates in Loop inbox or mute threads that aren’t important
Private Triaging - In Loop Inbox - privately delete, archive and mute shared emails without affecting your teammates - perfect for anyone who likes a clean and tidy inbox
All Shared Inbox - A brand new unified view to enable you to triage quickly across multiple shared inboxes
Improved support for transformation of plain text emojis to a real ones ( ":)" -> 🙂)
Adding files in chat
Compose and Agenda - they’ve moved
Ability to enable sound notifications in Settings
Link preview wasn’t updated after the link was edited in chat
Shared tag not visible
This release brings four key updates to Loop
We’ve added a quick link in your sidebar to access our help center
We’ve optimised a ‘jump to most recent’ feature to shortcut to the bottom of email threads
New emails opening at the bottom instead of the top (wrong view-port)
Content pasted from Google sheets or Excel online into Loop was seen in the email composer, but wasn’t showing in the sent email copy
For this release, our team has crammed a ton of fixes and enhancements in to ensure you can continue to Loop happily!
Permission management
Consolidated invite process
See pending invitations
Open recents emojis by default
Removed signature still inserted after adding canned response
Deleted message shown in side menu
Cannot download a file if the preview is not ready yet
Marking an email as unread and then scrolling through it marks it as read again
This release brings five key updates to Loop.
We’ve unified your “Email” view, so that when an email has an open loopin, you’ll see the loopin as well as the original email
We’ve improved search capabilities in your Shared Inbox view, to return entries based on a sender / recipient in addition to key words
We’ve added the missing support for our dark mode customers using the Add Tag feature
We’ve also added some missing tool-tips and contact information to personal channels to help you better navigate the app!
We’ve updated the logic for your master search that is run from the top right hand side of the Loop app. This now always searches globally (Emails, Chats and Files) rather than just a single channel
Today’s release brings a highly requested new feature that will help you operate smarter with Loop.
TAGS for your SHARED INBOX - Creating a tagging system is one of the most effective methods of organising your team shared inbox, Loops customisable colour-based tagging options
Shared inbox navigation - We’ve also tidied up your navigation so you can search and filter faster. All the features, less clicks, more productivity.
We’ve fixed a particularly troublesome bug, which meant that when you clicked on a particular email it was actually selecting a different email
Today’s major release brings two highly requested new features that will help you operate faster with Loop.
KEYBOARD SHORTCUTS - With Loop’s new shortcuts you now have a completely new way to navigate around Loop using just your keyboard.
COLLISION DETECTION - Spot if one of your team members is already replying to an internal or external email and avoid confusion or double replies.
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