7.0.21
April 3, 2024

We are excited to announce the latest updates to Loop Email! Our team has worked tirelessly to bring you new features, enhancements, and bug fixes to improve your email collaboration experience.

We hope these updates enhance your Loop Email experience. Thank you for your continued support and feedback.

Added

Easily forward emails as attachments, streamlining your communication and information sharing

Added

You can now copy links to conversations for easy sharing and access

Improved

Simplified follow/unfollow functionality for team groups and chats

Improved

Contacts now open on the right side, making it easier to manage your conversations

Improved

Enhanced Calendar Interface

Improved

Improved functionality for pasting images into emails and chats

Improved

Enhanced the draft view for a better drafting experience

Fixed

The 'R' shortcut for replying to emails has been fixed and optimized

Fixed

Fixed the blinking and slow loading of attachments

Fixed

Fixed an issue where updating the chat would break its position

Fixed

Modified the inbox behavior for both private and shared inboxes to ensure a consistent experience

7.0.11
February 1, 2024

This week's update brings important performance improvements and bug fixes.
Your Loop team.

Improved

Fresh new emojis to choose from

Added

Added agenda reminders

7.0.9
January 10, 2024

Introducing Loop v7.0.9: A Milestone in Performance and User Experience!

We're excited about this breakthrough release and eagerly await your feedback.

Thank you for being with Loop. For more information, visit our website or refer to our documentation.

Best regards,
The Loop Team

Improved

Peak Performance: This update marks a significant leap in Loop's performance, ensuring a more responsive and efficient workflow.

Improved

Enhanced Stability: Major improvements in system stability, offering a more robust experience

Added

RSVP and Agenda Management: Enhanced features for easy RSVP initiation and Agenda viewing, simplifying meeting preparations.

Added

Customizable Email Positioning: Choose to start from either the last unread or first email, for a more personalized navigation

Deprecated

Grammarly Support Update: Discontinued due to Grammarly SDK Deprecation https://developer.grammarly.com/sdk-deprecation.

7.0.5
July 28, 2023

Introducing Loop Email 7: Unleashing Productivity at Your Fingertips!

We are excited to introduce Loop Email 7 designed to improve your daily workflows. The team has worked tirelessly to introduce the following changes:

📬 Support for multiple private accounts 📬

Seamlessly add and manage multiple private accounts within your workspace. No more juggling logins, switching profiles or missing important private emails. Stay connected and in control effortlessly.

IMPORTANT: Your existing private account needs to be reconnected. Check our how to add a private inbox video to learn more.

📂 Improved folder management 📂

Customize and organize your private and shared inboxes with ease. Add, delete, and edit folders to match your workflow, ensuring a clutter-free workspace and improved collaboration.

Check our working with folders video to learn more.

🎇 The first two helper add-ons 🎇

Discover our new helper pane. We are initially shipping two helpers - Contacts and Insights, but more are on the way. Expect a calendar helper add-on soon.

Check our working with helpers video to learn more.

For any questions or assistance reach out via loopbot@intheloop.io or book a call at https://calendly.com/loop-email/demo.

Your Loobot team.

Improved

Improved folder management

Added

Support for multiple private accounts

6.23.21
March 17, 2023

We're thrilled to announce our latest release, version 6.23.21! This update includes faster syncing, improved navigation, and new features that give your team more control over their workday. We've included over 50 small enhancements and bug fixes to improve your experience. We're also inviting you to join our early access program for our upcoming 7.0 release. Just send a chat message to Loopbot to get started. Thanks for choosing our service!

Improved

Fastest app ever 🙂

Improved

Improved agenda view

Improved

Improved fetching chat comments

Improved

Improved chat card view when changing between offline/online

Improved

Improved badgecount/list request logic

Improved

Improved automatically mark as read

Improved

Favorites are now opened by default

Improved

Improved batch actions speed

Added

📝 Added Gramarly integration

Added

📆 Added shift support

Added

Added support for personal inbox

Added

Added last comment to Conversation

Added

Added out-of-office reponder

Added

Added active conversation history sync

Fixed

Fixed spinner in personal inbox

Fixed

Fixed follow-up sync

Fixed

Fixed marking items as read

Fixed

Fixed file list view

Fixed

Fixed watchdog service when PC comes from sleep

Fixed

Fixed Unarchive & Undelete batch actions

Fixed

Fixed broken reports drill in

Fixed

Fixed opening draft card

6.23.14
February 7, 2023
Added

Added integrations

Fixed

Fixed Reply-To to work in all cases

Fixed

Fixed downloading files with same name

Fixed

Fixed stuck conversation/action

Fixed

Fixed missing arrows on previewer

6.23.9
January 11, 2023
Improved

Improved badge count networking

Added

Added sticky light background mode

Added

Added "oldest first" filter

Added

Added workspace rules to settings

Fixed

Fixed channel filter

Fixed

Fixed collision detection

Fixed

Fixed copying email address

Fixed

Fixed copy paste

Fixed

Fixed notification service

Fixed

Fixed copying html bodies in dark mode

Fixed

Fixed signature's background in dark mode

Fixed

Fixed toggling white background in dark mode

Fixed

Fixed sending new comment before draft is created

6.23.3
November 21, 2022

Whenever you step away from Loop - go for lunch, take a week off or just focus on a task for a few productive hours - you can now set your status to manage your coworkers’ and customers' expectations. Loop offers a few default choices, including 📆 in a meeting, 🤒out sick or 🌴 on vacation, and your Loop admin has the option to manage these defaults in the settings page (and set your status if you call in sick). You will also see a few important options available with every status. Select "out of office" if you wish to send your customers an out-of-office reply when they try to contact you via email. Enable "not available for assignments ". if you are not welcoming new assignments - the automation engine will stop assigning emails to you immediately. Your co-workers however will still be able to assign you an email but will be clearly notified about your wish. Of course, you can create your own custom status that says exactly what you want your team to know. How to start -> just click on your avatar - top right.

Improved

📝 Improved handling of badge counts

Improved

🌚 Improved behavior of the sidebar

Added

📆 Added the ability to set user statuses

Fixed

Fixed a number of issues involving badge counts (still working on a few)

Fixed

Fixed an issue where some users could not see the spam folder in their shared inbox

Fixed

Fixed an issue where some users would not get web notifications

Fixed

Fixed an issue where users would not be able to copy and paste from MS Word.

Fixed

Fixed an issue where the app would crash if a user tried adding a gif to chat

Fixed

Fixed an issue where printing an email was not working

Fixed

Fixed an issue where marking an email as read would fail

Fixed

Fixed an issue where downloading an email failed for some users

V6.22.2
September 1, 2022

We have spent the last few months working hard on delivering a better experience in daily workflows. At the heart of this was our effort to speed up the app and reduce its memory footprint. This update has some of these improvements incorporated but we will continue to provide incremental improvements throughout this year.

Improved

Better overall performance - should help everyone get things done faster

Improved

Improved filtering - use the date option to filter out emails from a specific period

Improved

Improved triaging - you will now keep your position in the list when replying

Added

Drill in reports - click on a data point in your report to see the relevant emails

Added

Private tagging - easily categorize emails with your private tags

Added

Sent folder - see emails sent out from any shared inbox

Fixed

We fixed ghost drafts appearing when sending emails

Fixed

We fixed an issue where chatting become very, very slow

Fixed

We fixed an issue where the app would crash when starting a chat

Fixed

We fixed an issue where shared canned responses were mistakenly saved as private

Fixed

We fixed an issue where the app crashed when opening a very long email

Fixed

We fixed an issue where the app crashed if switching accounts

Fixed

We fixed an issue where you would mistakenly loose access to a shared inbox

Fixed

We fixed an issue where users would not be able to mark emails as read

Fixed

We fixed a number of small HTML rendering improvements

Fixed

We fixed a number of crashes reported by our users

V6.20.4
April 19, 2022

For this release we’ve focused on improving our security even more 🔒, improving the triaging experience and fixing many of the issues that were flagged by our community.

Improved

Improved email loading speed

Improved

Resolving an email now moves you to the next email for quicker triaging

Improved

Better support for dark mode

Improved

New email composer design with collapsible CC and BCC fields so that you have more space for the email body

Improved

When you set up an inbox, you can now clearly see if the history sync is in progress

Fixed

Fixed bug that sometimes showed an empty inbox while emails were loading

Fixed

Fixed problem that prevented users from batch assign multiple emails

Fixed

Fixed text background color not working in email composer

Fixed

Fixed rendering issues for complex HTML formatted emails

Fixed

Fixed bug that prevented some results from being displayed when searching by email address

V6.18.10
December 7, 2021

Today's release is all about enhancing your experience within Loop and tidying up some bugs.

Fixed

We fixed an issue where older email history wouldn't show

Fixed

We fixed an issue where users would not see team chats

V6.18.9
November 25, 2021

This month we have been working hard to deliver fixes to a few important issues that had been surfaced by our community.

Improved

We improved how Loop handles large html content.

Improved

We now show all tags in the assigned and starred section of the app

Fixed

Where users would not see team chats

Fixed

Where sent mails where stuck in your personal inbox

Fixed

Unread chats would not be correctly reflected in the sidebar

Fixed

Reading an email exchange would not show the full history

V6.18.8
November 2, 2021

We are kicking off this month with an extensive update with some great new actions making shared inbox management that much easier

Added

We have added a setting to show/hide sent emails in loop inbox

Added

We have added a setting to define private triaging behaviour - no need for double actions

Added

You now have the ability to show email in wide screen reading mode

Improved

We have made some minor changes to basic activities which will make for a smoother performance and experiences you navigate Loop

Fixed

We fixed an issue where user was moved to the beginning of the email list when resolving an email

Fixed

We fixed an issue where in special cases an email would not appear in a shared inbox

Fixed

We fixed an issue where not all email exchanges were shown on conversation trail

V6.18.3
September 8, 2021

This week we have released a fix to allow users to send emails from their shared inboxes without the need to sync their personal emails. This fix will allow users to make the choice whether to have all of their emails in Loop, or focus on their shared inboxes only. At Loop we are always looking at ways to support our customers in any way they choose to use us.

Added

Sync/Remove Sync on your account

V6.18.0
August 12, 2021

Today’s release includes a very exciting development to help you manage your inbox effectively using Loop. We have also been tidying up some bugs for a smoother experience

Added

Loop Snooze - allows you to “snooze” emails which you can’t action straight away.

Fixed

Selecting (clicking) on Loop Inbox in sidebar should always switch to Loop Inbox

Fixed

Multiple drafts created after sending email

Fixed

Paste without formatting not working

V6.16.2
July 23, 2021

Today’s release includes a number of very exciting changes that we’ve developed to help you operate smarter and faster with Loop.

Added

Loop Inbox - A brand new unified view that you control with subscriptions (automatic and manual)

Added

Subscribe and Mute - Apply subscribe on a shared inbox thread or channel to see the updates in Loop inbox or mute threads that aren’t important

Added

Private Triaging - In Loop Inbox - privately delete, archive and mute shared emails without affecting your teammates - perfect for anyone who likes a clean and tidy inbox

Added

All Shared Inbox - A brand new unified view to enable you to triage quickly across multiple shared inboxes

Improved

Improved support for transformation of plain text emojis to a real ones ( ":)" -> 🙂)

Improved

Adding files in chat

Improved

Compose and Agenda - they’ve moved

Updated

Ability to enable sound notifications in Settings

Fixed

Link preview wasn’t updated after the link was edited in chat

Fixed

Shared tag not visible

V6.15.5
May 20, 2021

This release brings four key updates to Loop

Added

We’ve added a quick link in your sidebar to access our help center

Improved

We’ve optimised a ‘jump to most recent’ feature to shortcut to the bottom of email threads

Fixed

New emails opening at the bottom instead of the top (wrong view-port)

Fixed

Content pasted from Google sheets or Excel online into Loop was seen in the email composer, but wasn’t showing in the sent email copy

V6.15.0
May 11, 2021

For this release, our team has crammed a ton of fixes and enhancements in to ensure you can continue to Loop happily!

Improved

Permission management

Improved

Consolidated invite process

Improved

See pending invitations

Improved

Open recents emojis by default

Fixed

Removed signature still inserted after adding canned response

Fixed

Deleted message shown in side menu

Fixed

Cannot download a file if the preview is not ready yet

Fixed

Marking an email as unread and then scrolling through it marks it as read again

V6.14.1
May 4, 2021

This release brings five key updates to Loop.

Improved

We’ve unified your “Email” view, so that when an email has an open loopin, you’ll see the loopin as well as the original email

Improved

We’ve improved search capabilities in your Shared Inbox view, to return entries based on a sender / recipient in addition to key words

Improved

We’ve added the missing support for our dark mode customers using the Add Tag feature

Improved

We’ve also added some missing tool-tips and contact information to personal channels to help you better navigate the app!

Updated

We’ve updated the logic for your master search that is run from the top right hand side of the Loop app. This now always searches globally (Emails, Chats and Files) rather than just a single channel

V6.14.0
April 23, 2021

Today’s release brings a highly requested new feature that will help you operate smarter with Loop.

Added

TAGS for your SHARED INBOX - Creating a tagging system is one of the most effective methods of organising your team shared inbox, Loops customisable colour-based tagging options

Improved

Shared inbox navigation - We’ve also tidied up your navigation so you can search and filter faster. All the features, less clicks, more productivity.

Fixed

We’ve fixed a particularly troublesome bug, which meant that when you clicked on a particular email it was actually selecting a different email

V6.13.0
March 31, 2021

Today’s major release brings two highly requested new features that will help you operate faster with Loop.

Added

KEYBOARD SHORTCUTS - With Loop’s new shortcuts you now have a completely new way to navigate around Loop using just your keyboard.

Added

COLLISION DETECTION - Spot if one of your team members is already replying to an internal or external email and avoid confusion or double replies.

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