Shared Inbox:
Manage email
accounts as a team

Try a better way for your team to manage sales, support or general inquiries received at your public email accounts (info@, sales@, support@...).

Get team inbox
Shared mailbox lets you assign people to emails

Take control

Transform your public email account into a place of teamwork with shared email. Our Shared Inbox feature combines your external emails and internal conversations about them in one app. You always know who is working on what and how the exchange with the client is going.

Shared mailbox enables you to collaborate on emails with other people Shared mailbox mobile enables you to collaborate on emails with other people

Respond faster

A shared mailbox means you have an overview of the client conversations, which lets you react to problems quicker. Your team can serve clients faster and easier than ever, and you’ll never miss a business opportunity again.

See multiple shared inbox accounts in Loop Email

Save time

With Shared Inbox, switching between email accounts becomes a thing of the past. With certain daily tasks automated and emails shared, your team focuses exclusively on communicating with and helping the clients.

Why Shared Inbox is great

Filter all emails by their status or see who is responsible for an email conversation.

Click on the filter icon

Keep control over a busy shared inbox with one click.

Sort emails by people

See what people are working on with full transparency.

Sort emails by status

Always know which emails still need attention from your team.

Want to know more?

In short; using Shared inbox will save you time, connect you with your co-workers, give your business the much-needed transparency and improve accountability in your team. Shared inbox lets you access the emails in the public email account without switching accounts – something that can be very time-consuming. It’s a unique way of collaborating with colleagues as well – you assign emails to them, chat with them to provide additional info and always know who’s working on what. You can easily keep an eye on how the conversations in the shared mailbox unfold and thus stay in control of projects. Read more about how to use Shared inbox here.
Yes, you will. One of the main benefits of using a Shared inbox is that you can oversee how everyday conversations unfold and who is on top of them by receiving daily reports on your Shared Inbox activities.
Yes. That’s the main advantage of shared email inside Shared inbox. Each email conversation can be assigned to an owner. After you’ve assigned it, the co-worker’s name is shown on top of the email card. Once they’ve addressed it, they can mark it resolved – that way it’s easy to see who’s doing what and judge the workload at a glance.
You can share an inbox with as many people as you want. Our advice is to share emails with the ones who are already checking the account regularly.
You can set up your shared inbox by registering here.
That won’t happen – we know how that annoying that would be! A Shared inbox can be managed through a Team channel which is kept separate from other emails. It’s a great way to get on top of both accounts without switching from one to the other.