Avoid duplicate and contradictory replies with Collision Alerts

When multiple team members operate from a standard email inbox, duplicate replies are hard to prevent. Try Loop’s Shared Inbox with real-time Collision Detection and say goodbye to mishaps.

Collision Detection in Loop

What is Collision Detection
and why do you need it?

Have you ever had two members of your team respond to a customer email at the same time, giving two very different answers? Ouch.

Not only does this waste your team’s time and lead to unnecessary duplication of tasks, it also comes across as unprofessional and confusing to your customers and partners.

Collision detection is a nifty feature that helps prevent any such mishaps by giving you real-time collision alerts right inside your email inbox.

Duplicated customer replies
Collision Detection alerts

Loop gives you real-time visual alerts to prevent duplicate replies

When you open up an email thread, you’ll immediately be notified with a real-time collision alert showing that one of your teammates is already working on a reply. It’s that simple. No more contradictory replies.

Great tool for managing shared inbox

I love Loop. It helps me to manage my team. To collaborate & communicate. I love the ability to turn emails into actionable tasks. With Loop, I’m always on top of things knowing which email is taken care of and what issues we have with different tickets. As a team we are resolving things faster and more efficiently.

Franci Bacar, CEO of Goodish Agency

The best shared inbox tool I have found for a reasonable price

Loop Email provides an easy way to manage shared inboxes amongst our team. The software helps ensure that we never miss a customer query, and that we can respond to each customer email in a timely manner.

Andrew R., Director

More Loop Email
features you’ll love
Universal Inbox by Loop

Shared inbox

Manage emails as a team with a simple yet powerful shared inbox

Learn more

Assign owners icon

Assign owners

Know who’s in charge of any conversation by assigning an owner

Learn more

Labels shared by a team

Shared labels & tags

Share a tagging system as a team to keep your inbox organized

Learn more

Loved by teams like yours

Once you get used to Loop, it becomes essential
Loop Capterra Testimonial

Get your shared emails under control.

Try Loop’s shared inbox free for 14 days.
(Seriously, free. No credit card required. Cancel anytime.)
Need help?