{"id":3118,"date":"2020-04-11T11:12:17","date_gmt":"2020-04-11T11:12:17","guid":{"rendered":"https:\/\/www.intheloop.io\/blog\/?p=3118"},"modified":"2020-09-10T07:57:20","modified_gmt":"2020-09-10T07:57:20","slug":"bridging-generation-gap-in-your-team","status":"publish","type":"post","link":"https:\/\/www.intheloop.io\/blog\/bridging-generation-gap-in-your-team\/","title":{"rendered":"How to bridge the generation gap in your team?"},"content":{"rendered":"\n<p>Today\u2019s workplace is increasingly becoming an interesting mix. In the office, we meet people from different beliefs, cultural backgrounds, interests and ages. And whilst all these areas are interesting to explore, in this article, we will be focusing on age. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"1024\" height=\"576\" src=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_chart--1024x576.png\" alt=\"A graph showing the percentage of workers from different ganerations.\" class=\"wp-image-3128\" srcset=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_chart--1024x576.png 1024w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_chart--300x169.png 300w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_chart--768x432.png 768w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_chart--370x208.png 370w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_chart--270x152.png 270w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_chart--889x500.png 889w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_chart--740x416.png 740w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_chart-.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption>The changing mix of generations in the workplace &#8211; data for US. <a href=\"https:\/\/www.workfront.com\/blog\/engaging-5-generations-in-the-future-workplace-part-1\">Source<\/a><\/figcaption><\/figure>\n\n\n\n<p>Yep, we&#8217;re talking about the well-known generations, for example, Baby Boomers, Gen X, Millennials, Gen Z. As we live and work longer, it&#8217;s not unusual anymore to have a sales manager twice the junior developer&#8217;s age, for example. This mix comes with a set of challenges \u2013 possible disagreements, a difference of opinions, tech-savyness etc.<\/p>\n\n\n\n<p>Nevertheless, the differences between them can also be beneficial. Research and empirical evidence <g class=\"gr_ gr_9 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar multiReplace\" id=\"9\" data-gr-id=\"9\">shows<\/g> that<strong> <\/strong><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.smartrecruiters.com\/blog\/the-value-of-having-a-diverse-workplace\/\" target=\"_blank\">diversity in the workplace is essential for success.<\/a><strong> <\/strong>Generational diversity can strengthen your team by giving the members different perspectives on daily situations and build a great connection among teammates. It also helps when creating a powerful company culture, as Patty McCord, <g class=\"gr_ gr_410 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling multiReplace\" id=\"410\" data-gr-id=\"410\">ex chief<\/g> of talent at Netflix explains in one of the <a href=\"https:\/\/podcasts.apple.com\/si\/podcast\/in-the-loop-podcast\/id1482439012\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"In the Loop Podcasts: (opens in a new tab)\">In the Loop Podcasts:<\/a><\/p>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" width=\"770\" height=\"433\" src=\"https:\/\/www.youtube.com\/embed\/SV5cBLymr5Y?start=22&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>This may not be news for many people in non-business fields as many have already taken steps towards connecting the different generations:<\/p>\n\n\n\n<ul><li>Germans, for example, are big fans of the concept of generational diversity and have built the <g class=\"gr_ gr_6 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace\" id=\"6\" data-gr-id=\"6\">so called<\/g> <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.theguardian.com\/world\/2014\/may\/02\/germany-multigeneration-house-solve-problems-britain\" target=\"_blank\">Mehrgenerationenhaus<\/a> (literally multigenerational houses) all over the country where people of different ages come together and enjoy the fruits of intergenerational interactions.<\/li><li>Another successful idea brought to life almost was years ago is Slovenia\u2019s &#8220;Symbiosis between generations&#8221; (<a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"http:\/\/www.simbioza.eu\/en\/2018\/\" target=\"_blank\">Simbioza<\/a>), where Millennials and Gen Z youth helps the elderly citizens (usually Baby Boomers or the representatives of the Silent Generation) learn digital skills. It\u2019s a hugely successful program, connecting four generations that can all learn from each other.<\/li><\/ul>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><em>\u00bbWhat we call a generation gap, is usually the <g class=\"gr_ gr_4 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Grammar only-ins doubleReplace replaceWithoutSep\" id=\"4\" data-gr-id=\"4\">result<\/g> of an interaction gap.\u00ab <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/medium.com\/workingnation\/for-the-first-time-in-history-5-generations-make-up-the-workforce-8311a9dc0b53\" target=\"_blank\">Source<\/a><\/em><\/p><\/blockquote>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"770\" height=\"480\" src=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Two_generations.png\" alt=\"Women of different ages working together.\" class=\"wp-image-3130\" srcset=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Two_generations.png 770w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Two_generations-300x187.png 300w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Two_generations-768x479.png 768w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Two_generations-370x231.png 370w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Two_generations-270x168.png 270w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Two_generations-740x461.png 740w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><figcaption>Co-operation between generations has proven beneficial for businesses. <\/figcaption><\/figure>\n\n\n\n<p>How can we best manage people of different ages so that the age gap is not a problem, but rather a constructive force? Let\u2019s first meet the generations that are working together today.<\/p>\n\n\n\n<h2><strong>The three generations<\/strong><\/h2>\n\n\n\n<p>All\nthree generations are of course stereotypical descriptions of <strong>rather broad age groups (demographical\ncohorts) <\/strong>&#8211; that\u2019s why you\u2019ll find different years of birth that are\nsupposed to define them and various descriptions of their main feats. Still,\nthese characteristics can be very helpful at bridging the possible generation\ngap within your team. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"770\" height=\"480\" src=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_baby-boomers.jpg\" alt=\"Picture showing characteristics of the Baby Boomers.\" class=\"wp-image-3132\" srcset=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_baby-boomers.jpg 770w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_baby-boomers-300x187.jpg 300w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_baby-boomers-768x479.jpg 768w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_baby-boomers-370x231.jpg 370w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_baby-boomers-270x168.jpg 270w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_baby-boomers-740x461.jpg 740w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"770\" height=\"480\" src=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation-x.jpg\" alt=\"Picture showing characteristics of the Generation X.\" class=\"wp-image-3133\" srcset=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation-x.jpg 770w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation-x-300x187.jpg 300w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation-x-768x479.jpg 768w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation-x-370x231.jpg 370w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation-x-270x168.jpg 270w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation-x-740x461.jpg 740w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"770\" height=\"480\" src=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_millennials.jpg\" alt=\"Picture showing characteristics of the MIllennials.\" class=\"wp-image-3134\" srcset=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_millennials.jpg 770w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_millennials-300x187.jpg 300w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_millennials-768x479.jpg 768w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_millennials-370x231.jpg 370w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_millennials-270x168.jpg 270w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Generation_millennials-740x461.jpg 740w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/figure>\n\n\n\n<p>We haven\u2019t <g class=\"gr_ gr_9 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace\" id=\"9\" data-gr-id=\"9\">forg<\/g>otten the Silent Generation (born pre-1945) and Generation Z (born after 1995), but for the sake of clarity we narrowed it down to the three main generations most present in today\u2019s workplace. <\/p>\n\n\n\n<h2><strong>How are they different and how can they best work together?<\/strong><\/h2>\n\n\n\n<p>Below, we identify the three main areas where the representatives of the three generations differ from each other, offer some practical advice for bridging the generation gap and putting together a winning diverse team.<\/p>\n\n\n\n<h3>1. Attitude towards work<\/h3>\n\n\n\n<p>The Baby Boomers mimic the hardworking attitude of their parents, The Silent Generation, who was truly a work-centric society. Millennials mostly relate to the TGIF (Thank God it is Friday) mantra, while the Gen Xers tend to be self-focused at work and have a mindset of &#8220;every work is temporary and final&#8221;.<\/p>\n\n\n\n<h3><strong>How to bridge the gap?<\/strong><\/h3>\n\n\n\n<p>&#8211; <strong>Set up a mentoring programme <\/strong>where generational know-how can be shared. Karen, the Boomer in your team, can pass on the knowledge, useful contacts, and perspectives that she has developed during her multiple years within the company. In return, the new Millennial co-worker Mike can help her to get the grip with the latest social media revolution.<br><br>&#8211; <strong>Clarify the company\u2019s workflow. <\/strong>Not everyone can sit behind the desk all day. Some find inspiration and ideas with the laptop on a beanbag! Set goals and expectations and make it clear that you\u2019re not strict about the ways to achieve them and the locations. Let Karen, the BB, see there is nothing wrong if Millennial Mike works from home once a week, but make sure that Mike follows certain other traditional rules of conduct at the office.<br><br>&#8211; <strong>Different roles, same goal. <\/strong>The strength of every individual makes the team a well-oiled machine. For instance, if you are working on a new social media campaign, let Millennial Mike, who knows how to hashtag, explain it to a BB, whilst the Baby Boomer or a Gen Xer can provide insight on managing client feedback or proven communication strategies throughout the years.<\/p>\n\n\n\n<h3><strong>2. Communication skills and digital literacy<br><\/strong><\/h3>\n\n\n\n<p>BBs\nstarted their careers before computers were common, so face-to-face\ncommunication is their preference. Tech revolution, cell phones invention and\nfirst ever email being sent to the universe, defined the Gen Xers. And Millennials\ndon\u2019t need any special introduction to virtual communication as they grew up in\nits uprising phase and therefore tend to be&nbsp;social multi-taskers.<\/p>\n\n\n\n<h3>How to bridge the gap?<\/h3>\n\n\n\n<p>&#8211; <strong>Easier transition, better teamwork.<\/strong> As the workload increases and business is getting faster, it\u2019s necessary to add some technological solutions to optimize work. We\u2019re eternally grateful for apps that enable video conferencing, collaboration, and simple accounting. But adding too many apps to your workflow can be very stressful \u2013 especially for the older generations.  That\u2019s why collaboration apps, such as <strong><a href=\"https:\/\/www.intheloop.io\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">Loop Email<\/a><\/strong> are a great solution. They are built on email (to the Baby Boomer\u2019s joy), but also incorporate chat messaging (Gen Xers are fine with it, Millenials love it) in a way that makes collaboration and teamwork easier and more efficient.<br><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"1024\" height=\"640\" src=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Loop_Email-1024x640.jpg\" alt=\"Picture of Loop Email on different devices.\" class=\"wp-image-3087\" srcset=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Loop_Email-1024x640.jpg 1024w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Loop_Email-300x188.jpg 300w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Loop_Email-768x480.jpg 768w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Loop_Email-370x231.jpg 370w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Loop_Email-270x169.jpg 270w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Loop_Email-800x500.jpg 800w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Loop_Email-740x463.jpg 740w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Loop_Email.jpg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption>Collaboration hub for all generations.<\/figcaption><\/figure>\n\n\n\n<p>&#8211; <strong>Diverse communication styles.<\/strong> Let Millennial Mike teach the BBs or Gen Xers about more relaxed communication styles \u2013 like using emojis for short responses or giving their input about influencer marketing. On the other hand, allow BBs and Gen Xers to show proper business etiquette when communicating with high profile clients.<\/p>\n\n\n\n<h3>3. Values and preferences<br><\/h3>\n\n\n\n<p>Baby Boomers tend to be loyal to their company, highly valuing personal recognition or financial stability. Skeptical, cynical, and quick to question everything &#8211; The Gen Xers. They are global thinkers placing value on independence, recognition <g class=\"gr_ gr_7 gr-alert gr_gramm gr_inline_cards gr_run_anim Punctuation only-ins replaceWithoutSep\" id=\"7\" data-gr-id=\"7\">and<\/g> mobility. Last but not least, Millennials, who love living before working, high-speed access to knowledge, creativity, simplicity and a chance to save the world.<br><\/p>\n\n\n\n<h3>How to bridge the gap?<\/h3>\n\n\n\n<p> &#8211; <strong>Show respect.<\/strong> We all need to feel respected in the workplace to stay engaged and motivated. Generation X considers time their most valuable resource, as being the &#8220;inventor&#8221; of work-life balance attitude. Show them respect by not overloading them with unnecessary meetings and limiting menial tasks to the minimum. BBs, on the other hand, feel respected when you give them a share of your time<strong>.<\/strong> They value one-on-one relationships and enjoy working with others. Millennials want to be part of the decision-making process; they feel respected when they feel <g class=\"gr_ gr_13 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar multiReplace\" id=\"13\" data-gr-id=\"13\">having<\/g> made <g class=\"gr_ gr_12 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-del replaceWithoutSep\" id=\"12\" data-gr-id=\"12\">an input<\/g> and their ideas have been heard<strong>.<\/strong> Allow them to speak up.<br><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"770\" height=\"480\" src=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Embracing_diversity.png\" alt=\"Picture showing hands of different generations - an O.K. sign.\" class=\"wp-image-3138\" srcset=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Embracing_diversity.png 770w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Embracing_diversity-300x187.png 300w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Embracing_diversity-768x479.png 768w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Embracing_diversity-370x231.png 370w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Embracing_diversity-270x168.png 270w, https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/Embracing_diversity-740x461.png 740w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><figcaption>Let the generations be heard and valued.<\/figcaption><\/figure>\n\n\n\n<p>&#8211; <strong>Accept and reward. <\/strong>Acknowledge each generation\u2019s values. A Gen Xer might want time off, BB may prefer a monetary bonus and a Millennial would love to attend a workshop or training. Ask your employees about what motivates them, then offer those incentives. Give people choices. <br><strong><br><\/strong>As John Izzo puts it:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><em>&#8220;You have to understand the diversity in values. We grew up in different worlds but at the end of the day, we all want the same thing &#8211; to feel respected and valued.&#8221;<\/em> <\/p><\/blockquote>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.intheloop.io\/download\" target=\"_blank\" rel=\"noreferrer noopener\"><img src=\"https:\/\/www.intheloop.io\/blog\/wp-content\/uploads\/2019\/02\/loop-email-app-free-download.jpg\" alt=\"\" class=\"wp-image-2959\"\/><\/a><\/figure>\n\n\n\n<p><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Leading a team in which three different generations co-exist can be a challenge. Find out how to bridge the gap between them and create a working environment that fosters success!<\/p>\n","protected":false},"author":8,"featured_media":3125,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[46],"tags":[],"_links":{"self":[{"href":"https:\/\/www.intheloop.io\/blog\/wp-json\/wp\/v2\/posts\/3118"}],"collection":[{"href":"https:\/\/www.intheloop.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intheloop.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intheloop.io\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intheloop.io\/blog\/wp-json\/wp\/v2\/comments?post=3118"}],"version-history":[{"count":14,"href":"https:\/\/www.intheloop.io\/blog\/wp-json\/wp\/v2\/posts\/3118\/revisions"}],"predecessor-version":[{"id":4496,"href":"https:\/\/www.intheloop.io\/blog\/wp-json\/wp\/v2\/posts\/3118\/revisions\/4496"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intheloop.io\/blog\/wp-json\/wp\/v2\/media\/3125"}],"wp:attachment":[{"href":"https:\/\/www.intheloop.io\/blog\/wp-json\/wp\/v2\/media?parent=3118"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intheloop.io\/blog\/wp-json\/wp\/v2\/categories?post=3118"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intheloop.io\/blog\/wp-json\/wp\/v2\/tags?post=3118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}